All use cases

Access requests

Access waits two days to be granted, then stays open for three years.

What it costs today2 j → 4 minper standard request
Assumptions behind this figureA ticket waits 2 days today, 40 a week
SetupQuick entryTwo to three weeks of scoping, a single connection, a scope that fits on one page.

What it costs, three ways

Today€53,600
A person opens every file
With a copilot€42,900
A person still opens every file, faster
With a bounded agent€10,200
A person opens one file in four
  • 75% handled alone
  • 10% prepared, decided by a person
  • 15% refused by the rule, picked up by a person
Annual gap between today and the agent€43,400
Assumptions behind this figureA ticket waits 2 days today, 40 a weekCopilot gain taken at +20%, the top of the range in the controlled studies.

Modelled from the assumptions shown, not a client result. The 75 / 10 / 15 split is a working assumption: at scoping it gets measured on your own files.

What the agent does, on one case

  1. 01Reads the request and identifies the requester's role
  2. 02Tests the requested access against the reference profile
  3. 03Grants what matches, refuses what exceeds
  4. 04Schedules the review of that access

The indicators we measure before and after

  • Time to grant access
  • Over-privileged accounts
  • Access reviewed on schedule
What we usually connect to
  • The identity directory
  • The ticketing tool
  • The HR system, for role and manager
The act that commits

An access right is granted.

The rule that bounds itstandard profiles granted, finance-system access co-signed
What stays with your team

The sensitive access, the exceptions, and defining the reference profiles.

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