All use cases
Incident triage
Your engineers spend their mornings qualifying alerts instead of fixing them.
eSentire published by Anthropic
Scale of that deploymentManaged security operator, 12 months in production
6 min per investigation, down from hours
- Over 120,000 investigations run without intervention
- Agreement with a senior analyst verdict: over 90%
- Confirmed attacks detected per customer: +41%
What stays human, thereA senior analyst reviews and acts on every critical finding.
Read the sourceWhat it costs today1 320 hof engineer time a year
Assumptions behind this figure3 engineers · 2 h a day qualifying
SetupQuick entryTwo to three weeks of scoping, a single connection, a scope that fits on one page.
What it costs, three ways
Today€101,400
A person opens every file
With a copilot€81,100
A person still opens every file, faster
With a bounded agent€19,300
A person opens one file in four
- 75% handled alone
- 10% prepared, decided by a person
- 15% refused by the rule, picked up by a person
Annual gap between today and the agent€82,100
Assumptions behind this figure3 engineers · 2 h a day qualifyingCopilot gain taken at +20%, the top of the range in the controlled studies.
Modelled from the assumptions shown, not a client result. The 75 / 10 / 15 split is a working assumption: at scoping it gets measured on your own files.
What the agent does, on one case
- 01Groups the alerts describing the same incident
- 02Gathers logs, recent deploys and dependencies
- 03Proposes a likely cause, with what supports it
- 04Routes to the right team, or wakes the on-call engineer
The indicators we measure before and after
- Mean time to qualify
- Misrouted incidents
- Engineer hours spent qualifying
What we usually connect to
- Monitoring and alerting
- The ticketing tool
- Application logs
The act that commits
A corrective action is triggered.
The rule that bounds itnon-critical restart allowed, production never without the on-call engineer
What stays with your team
The hard diagnosis, the call to touch production, the post-mortem.
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