All use cases

Incident triage

Your engineers spend their mornings qualifying alerts instead of fixing them.

eSentire published by Anthropic

Scale of that deploymentManaged security operator, 12 months in production

6 min per investigation, down from hours

  • Over 120,000 investigations run without intervention
  • Agreement with a senior analyst verdict: over 90%
  • Confirmed attacks detected per customer: +41%

What stays human, thereA senior analyst reviews and acts on every critical finding.

Read the source
What it costs today1 320 hof engineer time a year
Assumptions behind this figure3 engineers · 2 h a day qualifying
SetupQuick entryTwo to three weeks of scoping, a single connection, a scope that fits on one page.

What it costs, three ways

Today€101,400
A person opens every file
With a copilot€81,100
A person still opens every file, faster
With a bounded agent€19,300
A person opens one file in four
  • 75% handled alone
  • 10% prepared, decided by a person
  • 15% refused by the rule, picked up by a person
Annual gap between today and the agent€82,100
Assumptions behind this figure3 engineers · 2 h a day qualifyingCopilot gain taken at +20%, the top of the range in the controlled studies.

Modelled from the assumptions shown, not a client result. The 75 / 10 / 15 split is a working assumption: at scoping it gets measured on your own files.

What the agent does, on one case

  1. 01Groups the alerts describing the same incident
  2. 02Gathers logs, recent deploys and dependencies
  3. 03Proposes a likely cause, with what supports it
  4. 04Routes to the right team, or wakes the on-call engineer

The indicators we measure before and after

  • Mean time to qualify
  • Misrouted incidents
  • Engineer hours spent qualifying
What we usually connect to
  • Monitoring and alerting
  • The ticketing tool
  • Application logs
The act that commits

A corrective action is triggered.

The rule that bounds itnon-critical restart allowed, production never without the on-call engineer
What stays with your team

The hard diagnosis, the call to touch production, the post-mortem.

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