SauronIDAll use cases
Supplier disputes
Rebuilding a file takes half a day, so the small disputes get dropped.
DXC, claims processing published by Anthropic
Scale of that deployment14,000 people in its insurance business, 1,100 customers
70 % → 20 % of files needing human judgement
- Intake backlog: from days to minutes
- First-pass accuracy: 80%
- New regulatory rule embedded in days, against 12 to 18 months
What stays human, thereThe files flagged as exceptions, and the final call on ambiguous cases.
Read the sourceWhat it costs today4 h → 10 minper case
Assumptions behind this figureRebuilding one file takes half a day today
SetupStructured projectSix to eight weeks of scoping, several systems, rules written with your teams.
What it costs, three ways
Today€90,700
A person opens every file
With a copilot€72,600
A person still opens every file, faster
With a bounded agent€17,200
A person opens one file in four
- 75% handled alone
- 10% prepared, decided by a person
- 15% refused by the rule, picked up by a person
Annual gap between today and the agent€73,500
Assumptions behind this figureRebuilding one file takes half a day todayCopilot gain taken at +20%, the top of the range in the controlled studies.
Modelled from the assumptions shown, not a client result. The 75 / 10 / 15 split is a working assumption: at scoping it gets measured on your own files.
What the agent does, on one case
- 01Gathers the order, the receipt, the invoice and the emails
- 02Rebuilds the timeline of the dispute
- 03Sizes the gap and proposes the position to take
- 04Drafts the claim, ready to be signed
The indicators we measure before and after
- Time to handle a dispute
- Credit notes recovered
- Cases dropped for lack of time
What we usually connect to
- The ERP
- Document storage
- Supplier email
The act that commits
A credit note is claimed.
The rule that bounds itfile prepared by the agent, any figure committed signed by a human
What stays with your team
The commercial position, the negotiation, and signing any amount.
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